"This is a non-covered service because it is a routine/preventive exam or a diagnostic/screening procedure done in conjunction with a routine/preventive exam."
What CARC 49 Actually Means
Claim Adjustment Reason Code (CARC) 49 is a non-coverage denial specific to routine and preventive services. The payer is telling you either: (1) the plan does not cover routine/preventive exams, or (2) a diagnostic or screening service was billed alongside a routine exam in a way that caused it to be bundled into the non-covered visit.
The second scenario is far more common, and far more recoverable. Understanding which situation you're in determines everything about what you do next.
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