FreePodcastAll specialtiesNew episodes weekly
Now That I Know. The Podcast
Hosted by Mindy Corbett and Cale Corbett. No corporate polish. Just a raw look at the blind spots impacting your success and sanity. We put our own faceplants on the table to talk about jobs, spouses, customers, and ourselves. Fixing expensive corporate disasters and the workflows bleeding cash. Nurturing marriage and ambition in adjacent home offices. Facing the brutal truths and data the market is screaming at us. And building two brand-new businesses at the same time.
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FreeField reportAll specialties6 min
Denial Taxonomy & Root Cause Frameworks
A structured framework for classifying denial types, identifying upstream root causes, and building prevention protocols.
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FreeField reportAll specialties14 min
Appeal Strategy Playbooks
Proven appeal strategies for the highest-volume denial categories, with payer-specific language guidelines and documentation checklists.
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FreeField reportAll specialties12 min
Operational Design Patterns
Workflow design patterns for building revenue cycle processes that are resilient to volume growth, staff turnover, and payer rule changes.
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FreeField reportAll specialties15 min
Implementation & QA Checklists
Step-by-step checklists for implementing revenue cycle improvements and verifying quality at each phase.
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FreeField reportAll specialties12 min
Step-by-Step Operational Playbooks
Detailed playbooks covering the core operational workflows in a high-performing revenue cycle department.
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FreeField reportAll specialties14 min
Codes, Policies & Workflow Reference
A quick-reference guide to EDI codes, payer policies, and standard workflow procedures for revenue cycle teams.
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Free accountHandbookAll specialties18 min
How to write a medical billing appeal letter
The appeal-letter hub. Anatomy of a first-level appeal, worked examples by denial family, and the regulatory citations that carry weight on Medicare Advantage.
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FreeTemplateAll specialties8 min
Appeal templates
One appeal template for each of twelve denial families, each with the filing deadline and the documentation that wins. Reading is free; the downloads need a plan.
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FreeDenial briefAll specialties6 min
CARC 96: Non-Covered Charge
CARC 96 is used by payers to deny services that are not covered under a patient's specific health plan. These require a remark code.
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Free accountDenial briefAll specialties6 min
CARC 204: not covered under the patient’s plan
The plan-specific coverage denial. When it means the service is truly excluded, when it means the payer bought the wrong policy read, and how to appeal each.
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FreeDenial briefAll specialties6 min
CARC 97: bundled into another service
The bundling denial as it appears on the 835, decoded with the modifier logic and the appeal-versus-rebill decision tree.
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FreeDenial briefAll specialties7 min
CARC 50: medical necessity denial
The denial behind the OIG post-acute Medicare Advantage report. Group code, RARC pairing, root causes, and the appeal path that overturns them.
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Free accountDenial briefAll specialties5 min
CARC 49: routine service not covered
A denial that needs a coverage check, not an appeal.
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Free accountDenial briefAll specialties5 min
CARC 4: modifier missing or invalid
The modifier denial that hides a coding-team workflow problem.
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Free accountDenial briefAll specialties5 min
CARC 119: benefit maximum reached
A clean denial pattern often misread as workable. The fix is upstream.
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FreeDenial briefAll specialties6 min
CARC 16: missing or invalid information
What the denial means, the importance of the RARC, action plans, and prevention.
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SoloCase fileAll specialties18 min
Outsourced billing, examined
A 23-page guide for practice owners who suspect something is off with their billing partner and need a clean way to prove it.
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FreePrimerAll specialties12 min
Realtime Eligibility Engine: eligibility as denial prevention
The intake-side workflow that prevents the denials your back-office team is currently chasing.
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Free accountPrimerAll specialties22 min
The revenue integrity blueprint
A 90-day operational plan for restoring revenue integrity in a practice that has lost it.
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FreePrimerAll specialties14 min
Data Transformation Engine: one source of truth from multi-source data
Turns fragmented healthcare data into one standardized source of truth. Patient demographics, ICD-10, CPT, and encounter data all map to a consistent format.
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FreeFundamentalsAll specialties9 min
CARC vs RARC Explained
What the denial means, the importance of the RARC, action plans, and prevention.
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FreeFundamentalsAll specialties7 min
Denial Rate Benchmarks
What denial rates look like across the industry, what the HFMA target is, and how to read your own numbers against the norm.
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FreeSpecialty playbookBehavioral health16 min
Behavioral health billing playbook
The parity argument most practices never make, the authorization workflow that prevents CARC 197 before it happens, and how to file an external appeal that does not get dismissed on procedure.
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FreeSpecialty playbookDermatology14 min
Dermatology billing playbook
Where the cosmetic line actually gets decided, modifier 25 documentation that stands up on its own, and the biopsy, excision, and destruction code families behind most bundling denials.
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FreeSpecialty playbookPhysical therapy14 min
Physical therapy billing playbook
The 8-minute rule as CMS actually writes it, the plan of care certification exception that changed in January 2025, and the CY 2026 KX threshold at $2,480.
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FreeSpecialty playbookAmbulatory surgery center16 min
Ambulatory surgery center billing playbook
Implant billing (pass-through versus packaged), POS 24 versus 22, the multiple procedure reduction, and the 560 procedures CMS added to the covered procedures list for CY 2026.
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FreeSpecialty playbookOphthalmology16 min
Ophthalmology billing playbook
Intravitreal injection laterality with the current J-code and biosimilar list, cataract global period modifiers, premium IOL billing (V2787 and V2788), and NCCI Chapter 8 bundling.
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FreeSpecialty playbookOrthopedics16 min
Orthopedics billing playbook
Global period modifiers 24, 57, 58, 78, and 79, joint injections 20610 and 20611, fracture care paths, and the assistant surgeon indicators most references state backward.
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FreeSpecialty playbookAll specialties6 min
Specialties overview
The full specialty index. Currently six. More in production.
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