Module 3.1

Realtime Eligibility Engine

Some of the most consistent drivers of denials in healthcare come from front end failures. The patient is seen, but their coverage was not verified, and 30 days later you learn that their coverage lapsed, or they were seen for a service that was not covered under their plan. Maybe the have a high deductible that was not met, and none of it was collected. Now you are chasing money you will never collect. Worse yet, the payer can't even identify the patient because the data was entered incorrectly and not validated.

This Engine is designed to prevent those issues before the patient is even seen. It automates the extraction and verification of patient insurance data using ANSI X12 271 response files and translates the details into plain English, so your team knows exactly what they're looking at. The dashboard gives you coverage details based on practice specialty, that includes information such as patient cost share information, covered services, and effective dates.


Live Demo

271 Response: Sample Eligibility Check

A cardiology patient, active BCBS coverage. The left panel shows the raw 271 X12 response from the payer. The right panel shows the plain-language dashboard your front desk and clinical team see, with the segment IDs translated into the answers they actually need.

Practice Type: Cardiology Members Checked: 145 Verified: 100%
Active Coverage
138
of 145 members
95.2% Active
Inactive / Terminated
7
5 inactive, 2 terminated
Caught pre-visit
Pre-Auth Required
8
High-risk CPT codes
Flagged
Coverage Alerts
3
Out-of-network or expired
Action needed
Member Detail, Sarah Delacroix (GRP70192847)
The raw 271 segments on the left translate into the plain-language coverage view on the right.
271 Raw ANSI X12 response from payer
Payer: Blue Cross Blue Shield
Patient: Sarah Delacroix · Member ID GRP70192847
Provider: Oak Street Primary Care · NPI 1245781900
Check date: 06/17/2026 · DOS: 06/18/2026
ISA*00* *00* *ZZ*BCBS *ZZ*1245781900 *260617*1400*^*00501*000000042*0*P*:~ GS*HB**1245781900**260617*1*X*005010X279A1~ ST*271*0001*005010X279A1~ BHT*0022*11*42*20260617*1400~ HL*1**20*1~ NM1*PR*2*BLUE CROSS BLUE SHIELD*****PI*BCBS-TX~ HL*2*1*21*1~ NM1*1P*2*OAK STREET PRIMARY CARE*****XX*1245781900~ HL*3*2*22*0~ TRN*2*42*9BCBSTX~ NM1*IL*1*DELACROIX*SARAH***MI*GRP70192847~ DMG*D8*19850312*F~ EB*1**30*HM***27*1*1~ EB*B**30*HM*IN NETWORK BENEFITS*27*1*1~ EB*C**30*HM***27*30.00~ EB*G**30*HM***27*1500.00*1500.00~ EB*F**30*HM***27*5000.00~ SE*18*0001~ GE*1*1~ IEA*1*000000042~
Dashboard What your team sees
Active coverage confirmed · Clear to schedule
Coverage Status
Active
Payer
Blue Cross Blue Shield
Plan Type
HMO · Health Maintenance
Network Status
In-Network
Member ID
GRP70192847
Effective Date
01/01/2026
Copay
$30.00 per visit
Deductible (Met / Total)
$1,500 of $1,500 Met
Out-of-Pocket Max
$5,000 annual
Pre-Auth Required
Yes for echocardiogram (CPT 93306)
Next action: Collect $30.00 copay at check-in. Submit pre-auth for echocardiogram before visit.
PRE-AUTH TRACKING Every flagged pre-auth moves through these stages. The engine watches each step and alerts when action is needed.
Patient CPT / Service Payer Status Auth # Effective Expires Next Step
Sarah Delacroix 93306 Echocardiogram BCBS Submitted Awaiting payer response (24-72 hrs)
Marcus Reed 70553 MRI Brain Aetna Approved AUTH-4471829 2026-06-15 2026-09-15 Schedule within 90 days
Jenna Pham 27447 Knee Arthroplasty United Expires Soon UHC-2025-88231 2026-04-01 2026-07-01 Reschedule or request extension
David Olusola 43239 Upper GI Endoscopy Cigna Denied Submit peer-to-peer appeal
Linda Park 45378 Colonoscopy Screen Medicare Not Required Proceed with scheduling
Verified before the appointment: Coverage active, deductible met, copay $30.00 collected at check-in, pre-auth flagged for the echocardiogram. Zero claim risk on this visit. The structured output is written to the eligibility queue and pushed to your front desk.

Get Started

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