Realtime Eligibility Engine
Some of the most consistent drivers of denials in healthcare come from front end failures. The patient is seen, but their coverage was not verified, and 30 days later you learn that their coverage lapsed, or they were seen for a service that was not covered under their plan. Maybe the have a high deductible that was not met, and none of it was collected. Now you are chasing money you will never collect. Worse yet, the payer can't even identify the patient because the data was entered incorrectly and not validated.
This Engine is designed to prevent those issues before the patient is even seen. It automates the extraction and verification of patient insurance data using ANSI X12 271 response files and translates the details into plain English, so your team knows exactly what they're looking at. The dashboard gives you coverage details based on practice specialty, that includes information such as patient cost share information, covered services, and effective dates.
271 Response: Sample Eligibility Check
A cardiology patient, active BCBS coverage. The left panel shows the raw 271 X12 response from the payer. The right panel shows the plain-language dashboard your front desk and clinical team see, with the segment IDs translated into the answers they actually need.
| Patient | CPT / Service | Payer | Status | Auth # | Effective | Expires | Next Step |
|---|---|---|---|---|---|---|---|
| Sarah Delacroix | 93306 Echocardiogram | BCBS | Submitted | — | — | — | Awaiting payer response (24-72 hrs) |
| Marcus Reed | 70553 MRI Brain | Aetna | Approved | AUTH-4471829 | 2026-06-15 | 2026-09-15 | Schedule within 90 days |
| Jenna Pham | 27447 Knee Arthroplasty | United | Expires Soon | UHC-2025-88231 | 2026-04-01 | 2026-07-01 | Reschedule or request extension |
| David Olusola | 43239 Upper GI Endoscopy | Cigna | Denied | — | — | — | Submit peer-to-peer appeal |
| Linda Park | 45378 Colonoscopy Screen | Medicare | Not Required | — | — | — | Proceed with scheduling |
$30.00 collected at check-in, pre-auth flagged for the echocardiogram. Zero claim risk on this visit. The structured output is written to the eligibility queue and pushed to your front desk.
Ready to eliminate pre-visit eligibility failures?
See how the Realtime Eligibility Engine fits into your revenue cycle workflow.
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