Missing/incomplete/invalid patient name.
Code type
RARC (Remark)
Category
Missing Info
Common CARC pairings
RARCs like MA36 ride alongside CARCs on the 835 electronic remittance advice. These are the CARC denials RARC MA36 is most often paired with.
| CARC | Meaning |
|---|---|
| 16 | Claim/service lacks information or has submission/billing error(s). Usage: Do not use this code for claims attachment(s)/other documentation. At least one Remark Code must be provided (may be comprised of either the NCPDP Reject Reason Code, or Remittance Advice Remark Code that is not an ALERT.) Refer to the 835 Healthcare Policy Identification Segment (loop 2110 Service Payment Information REF), if present. |
| 129 | Prior processing information appears incorrect. At least one Remark Code must be provided (may be comprised of either the NCPDP Reject Reason Code, or Remittance Advice Remark Code that is not an ALERT.) |
| 140 | Patient/Insured health identification number and name do not match. |
See the full resolution workflow for RARC MA36
Members of the EDI-Code Intelligence Lab get the step-by-step rework path, appeal language, root-cause drivers, and prevention checklist for every RARC and CARC pairing, plus payer-specific quirks.
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