All denial codes Back to library
RARC Code Reference

RARC N151: Telephone contact services will not be paid until the face-to-face contact requirement has been met.

Telephone contact services will not be paid until the face-to-face contact requirement has been met.

Code type RARC (Remark)
Category Medical Necessity

Common CARC pairings

RARC N151 appears with a Claim Adjustment Reason Code (CARC) on the 835 electronic remittance advice and gives more detail about the adjustment. These are the CARCs most often paired with RARC N151.

CARCMeaning
272 Coverage/program guidelines were not met.

See the full resolution workflow for RARC N151

Members of the EDI-Code Intelligence Lab get the step-by-step rework path, appeal language, root-cause drivers, and prevention checklist for every RARC and CARC pairing, plus payer-specific requirements.

Open in EDI Lab