This is a non-covered service because it is a routine/preventive exam or a diagnostic/screening procedure done in conjunction with a routine/preventive exam. Usage: Refer to the 835 Healthcare Policy Identification Segment (loop 2110 Service Payment Information REF), if present.
Common RARC pairings
RARCs (Remittance Advice Remark Codes) provide the specific reason detail alongside CARC 49 on the 835 electronic remittance. These are the RARCs seen most often with this CARC.
| RARC | Meaning |
|---|---|
| M86 | Service denied because payment already made for same/similar procedure within set time frame. |
| M90 | Not covered more than once in a 12 month period. |
| N115 | This decision was based on a Local Coverage Determination (LCD). An LCD provides a guide to assist in determining whether a particular item or service is covered. A copy of this policy is available at www.cms.gov/mcd, or if you do not have web access, you may contact the contractor to request a copy of the LCD. |
| N129 | Not eligible due to the patient's age. |
| N130 | Consult plan benefit documents/guidelines for information about restrictions for this service. |
| N390 | This service/report cannot be billed separately. |
| N427 | Payment for eyeglasses or contact lenses can be made only after cataract surgery. |
| N429 | Not covered when considered routine. |
Common drivers: Preventive or screening service explicitly excluded; encounter coded as preventive when a diagnostic service was actually performed; or screening-vs.-diagnostic distinction not reflected in coding.
- Preventive or screening service explicitly excluded; encounter coded as preventive when a diagnostic service was actually performed; or screening-vs.-diagnostic distinction not reflected in coding.
- Review the patient's plan documents to confirm whether the service is explicitly excluded or subject to a preventive-care benefit limitation.
- Confirm whether the encounter was coded correctly; if the service was diagnostic (driven by a specific clinical complaint), a problem-oriented code with the appropriate modifier may support separate reimbursement.
- If coding should be split between preventive and problem-oriented visits, submit a corrected claim with the appropriate modifier.
- If the service was diagnostic and tied to a specific sign, symptom, or clinical finding, appeal demonstrating medical necessity independent of the preventive exam; include the diagnostic CPT code and modifier 25 with problem-focused ICD-10-CM codes.
- If the payer excludes a service mandated under the ACA's preventive care rules (U.S. Preventive Services Task Force grade A or B recommendations), cite the specific recommendation and the ACA mandate.
- Train coders and physicians to distinguish purely preventive visits from encounters where a co-occurring problem-oriented service is separately documented and billable with modifier 25 and a problem diagnosis code.
- Verify the patient's preventive care benefit at scheduling, confirming whether the planned screening is covered under ACA mandates.
- Stay current with USPSTF recommendation changes, as new grade A/B recommendations expand services non-grandfathered plans must cover without cost-sharing.
What CARC 49 Actually Means
Claim Adjustment Reason Code (CARC) 49 is a non-coverage denial specific to routine and preventive services. The payer is telling you either: (1) the plan does not cover routine/preventive exams, or (2) a diagnostic or screening service was billed alongside a routine exam in a way that caused it to be bundled into the non-covered visit.
The second scenario is far more common, and far more recoverable. Understanding which situation you're in determines everything about what you do next.
What the full brief covers
Signed-in members see the full brief. Here is what it contains.
- Scenario 1: Truly Non-Covered Preventive Service
- Scenario 2: Diagnostic Service Bundled into Preventive Visit
- How to Fix Scenario 2
- When to Appeal
- How to Prevent It
Subscribe to read the full denial brief.
See the full resolution workflow for CARC 49
Members of the EDI-Code Intelligence Lab get the step-by-step rework path, appeal language, root-cause drivers, and prevention checklist for every CARC and RARC pairing, plus payer-specific requirements.
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