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Denial Brief

CARC 49: Routine or Preventive Service Not Covered

This is a non-covered service because it is a routine/preventive exam or a diagnostic/screening procedure done in conjunction with a routine/preventive exam. Usage: Refer to the 835 Healthcare Policy Identification Segment (loop 2110 Service Payment Information REF), if present.

Group code CO, PI or PR
Category Non-Covered Service
Risk level Medium
Appealable No

Common RARC pairings

RARCs (Remittance Advice Remark Codes) provide the specific reason detail alongside CARC 49 on the 835 electronic remittance. These are the RARCs seen most often with this CARC.

RARCMeaning
M86 Service denied because payment already made for same/similar procedure within set time frame.
M90 Not covered more than once in a 12 month period.
N115 This decision was based on a Local Coverage Determination (LCD). An LCD provides a guide to assist in determining whether a particular item or service is covered. A copy of this policy is available at www.cms.gov/mcd, or if you do not have web access, you may contact the contractor to request a copy of the LCD.
N129 Not eligible due to the patient's age.
N130 Consult plan benefit documents/guidelines for information about restrictions for this service.
N390 This service/report cannot be billed separately.
N427 Payment for eyeglasses or contact lenses can be made only after cataract surgery.
N429 Not covered when considered routine.
Rendered live from the EDI Code Intelligence Lab data set
CARC 49
CLAIM ADJUSTMENT REASON CODE
This is a non-covered service because it is a routine/preventive exam or a diagnostic/screening procedure done in conjunction with a routine/preventive exam. Usage: Refer to the 835 Healthcare Policy Identification Segment (loop 2110 Service Payment Information REF), if present.
Medium Risk
What This Means
The service is a routine or preventive examination (or a screening performed in conjunction with one) that the plan does not cover under the patient's benefits.

Common drivers: Preventive or screening service explicitly excluded; encounter coded as preventive when a diagnostic service was actually performed; or screening-vs.-diagnostic distinction not reflected in coding.
Root Causes
  • Preventive or screening service explicitly excluded; encounter coded as preventive when a diagnostic service was actually performed; or screening-vs.-diagnostic distinction not reflected in coding.
Action Plan
  • Review the patient's plan documents to confirm whether the service is explicitly excluded or subject to a preventive-care benefit limitation.
  • Confirm whether the encounter was coded correctly; if the service was diagnostic (driven by a specific clinical complaint), a problem-oriented code with the appropriate modifier may support separate reimbursement.
  • If coding should be split between preventive and problem-oriented visits, submit a corrected claim with the appropriate modifier.
Appeal Tips
  • If the service was diagnostic and tied to a specific sign, symptom, or clinical finding, appeal demonstrating medical necessity independent of the preventive exam; include the diagnostic CPT code and modifier 25 with problem-focused ICD-10-CM codes.
  • If the payer excludes a service mandated under the ACA's preventive care rules (U.S. Preventive Services Task Force grade A or B recommendations), cite the specific recommendation and the ACA mandate.
Prevention Strategy
  • Train coders and physicians to distinguish purely preventive visits from encounters where a co-occurring problem-oriented service is separately documented and billable with modifier 25 and a problem diagnosis code.
  • Verify the patient's preventive care benefit at scheduling, confirming whether the planned screening is covered under ACA mandates.
  • Stay current with USPSTF recommendation changes, as new grade A/B recommendations expand services non-grandfathered plans must cover without cost-sharing.
✅ Verified · Source: ASC X12 · Rendered live from the EDI Code Intelligence Lab data set.
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What CARC 49 Actually Means

Claim Adjustment Reason Code (CARC) 49 is a non-coverage denial specific to routine and preventive services. The payer is telling you either: (1) the plan does not cover routine/preventive exams, or (2) a diagnostic or screening service was billed alongside a routine exam in a way that caused it to be bundled into the non-covered visit.

The second scenario is far more common, and far more recoverable. Understanding which situation you're in determines everything about what you do next.

What the full brief covers

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See the full resolution workflow for CARC 49

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